Privacy notice
This notice explains what SheVerse Studio does with your details when you use this website or book a session, in line with the Kenya Data Protection Act, 2019.
Who is responsible
SheVerse Studio Ltd., trading as SheVerse Studio, Muthaiga Square, off Thika Road, Nairobi, decides how your details are used. Reach us on +254 717 263 997, on WhatsApp, or at [email protected].
What we collect
- When you book: your name, phone number, optional email, package, date and time, any notes you add, and the M-Pesa confirmation code for your deposit.
- Your choice about how we may use your photos: private only, portfolio, or portfolio and social.
- Your photos and reel from the session.
- Basic technical data when you visit: your IP address is scrambled into a one-way code and kept for up to 24 hours to stop automated abuse. We do not run advertising or analytics trackers.
Why we use it, and our basis
- To run your booking (hold your slot, check your deposit, contact you, deliver your photos). This is needed to carry out the booking you asked for.
- To show your photos publicly. Only if you chose portfolio or social, and only with your consent. You can withdraw it at any time and we will stop using the photos from then on.
- To keep the booking form safe. A bot check (Cloudflare Turnstile) and limits on repeated attempts. This is our legitimate interest in keeping the service working.
Who handles it
Our team, and the services that run the site for us: Cloudflare (website hosting, our booking database and the bot check) and Safaricom (M-Pesa payments). Cloudflare may process data on servers outside Kenya, under its data protection terms. We do not sell your details and we do not share your photos with anyone unless you tell us to.
Cookies and storage
We set no tracking cookies. Your browser keeps two small items for convenience: your motion preference, and your booking reference while a slot is on hold. Neither leaves your device.
How long we keep it
- Cancelled or lapsed bookings: personal details are wiped after 30 days.
- Completed bookings: personal details are wiped 12 months after your session.
- Photos: kept for 12 months after your session unless you ask us to delete them sooner or keep them longer.
Under 18
Online booking is for adults. For a client under 18, a parent or guardian must message us on WhatsApp first and give written consent before we can book a session.
Your rights
You can ask to see your details, correct them, delete them, move them to someone else, object to how we use them, and withdraw your photo consent, at any time. Message us on WhatsApp, call, or email, and we will respond within 30 days. If you are not happy with our answer, you can complain to the Office of the Data Protection Commissioner of Kenya (odpc.go.ke).
Changes
If we change this notice, the new version will be on this page with a new date.